Vancouver businesswoman stays true to her grandfather’s retail strategy

At age 65, with her Army & Navy Department Store chain turning 100, seasoned businesswoman Jacqui Cohen is feeling inspired and vindicated.

CEO Jacqui Cohen outside the Cordova Street Army & Navy. Key to the department store’s success, says Cohen, is never losing sight of founder Sam Cohen’s credo: “Buy cheap, sell cheap. Pass the deal on to the customer” | Chung Chow

She stands next to a hot dog stand that workers are constructing inside her flagship Cordova Street store and reveals what she thinks some people in Vancouver social circles are saying: “Who the hell would have thought that little Jacqui Cohen – trust-fund brat, jet-setter, whatever – would still be standing, and that Army & Navy would turn 100 years old?”

She has watched significant retail department-store chains come and go – among them, Woodward’s and Sears Canada, which dissolved completely, and the U.S. multinational Target Corp. (NYSE:TGT), which briefly entered Canada in 2013 before announcing a brisk retreat 22 months later.

Visit Army & Navy

Yet her five-store chain has persisted as a stable and profitable operation.

“I am woman, hear me roar,” Cohen said. “That’s how I feel.”

She said that she wishes ill will on no competitors, but that every time one of them goes out of business, she feels “prouder and prouder.”

Click here to read the article

2019-04-17T11:21:43-04:00 April 17th, 2019|