The Retail Council of Canada and the Boston Consulting Group are providing a free critical resource to all retailers as the industry adjusts to the new reality of COVID-19.

The “Road to Retail Recovery Playbook – Helping Canadian Retailers Navigate the COVID-19 Crisis” to help retailers of all sizes plan for the broader re-opening of retail stores across the country.

The Playbook leverages global best practices for a diverse range of retail formats with the fundamental aim of ensuring a safe environment for employees and customers during the ongoing COVID-19 pandemic. The Playbook includes key retail operational components such as customer health and safety, employee wellbeing, retail operations, merchandising and marketing, store network and channel, and finances.



Download Recovery Playbook

2020-05-21T21:12:54-04:00 May 21st, 2020|