People look to leaders for guidance on what to do, what to expect and how to act. During uncertain and fluid times, the need for strong, calm, trustworthy leadership is more important than ever.
While it’s not yet clear the extent to which COVID-19 will take its toll on our collective epidemiological, social, and economic health, it’s becoming very clear that people are frightened and businesses are preparing for down-side scenarios.
If you are a business leader asking the tough questions about how resilient your business is, start with a more foundationally important question: How resilient are your people?
When it comes to uncertainty, we may not always be able to control the outcome, but we can control our response to it. And that’s resilience. It gives you the tools to bounce back from tough situations and thrive in the face of challenges.