The COVID-19 pandemic accelerated online shopping trends in Canada and a new survey by PayPal Canada indicates just how much consumers shifted their spending patterns.
The survey, titled Trends & Spends: PayPal Canada’s 2021 Consumer Shopping Study, found that Canadians overall increased their monthly online shopping spend by more than $2 billion compared to pre-pandemic.
Survey respondents said they are spending $178 per month shopping online, an increase of $69 compared to pre-pandemic. Across the country, this translates to almost $5.5B in current monthly online spending, said PayPal.
The survey found that 59 per cent of Canadians have boosted their online shopping habits compared to before the pandemic and the grocery sector in particular has seen a significant increase.
“An initial survey of Canadian consumers in March 2020 found that only 19 per cent engaged in online grocery shopping. In a second survey conducted in April 2020, only 30 per cent of Canadians purchased groceries online. Today, our most recent survey shows that number has jumped to 49 per cent,” said PayPal.
Source: Retail Insider